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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joel Ceja

September 19, 2023

5  out of  5 rating by Joel Ceja
"Highly recommend giving them a call. Awesome customer care service."

Christian Martinez

September 19, 2023

5  out of  5 rating by Christian Martinez
"Jesse has hands down been the most helpful and professional individual I have dealt with. He’s answered every question I have had and been incredibly resourceful. I highly recommend him for his integrity and honesty with all matters regarding this."

Anony Mous

August 31, 2023

5  out of  5 rating by Anony Mous
"As a business owner insurance coverage and keeping forms up to date can be stressful, but this office and State Farm in general has been nothing but helpful and budget conscious. When I needed help in person Jesse was quick to action and friendly making the whole process easy. 10/10 recommend."

michael schulze

August 19, 2023

5  out of  5 rating by michael schulze
"My 4 wheel drive was stolen and the service I was given was incredible and beyond any expectation I had. I highly recommend this company and every person that works there. Thank you Michelle Marks state farm so much."

Dorothy Moon

August 18, 2023

5  out of  5 rating by Dorothy Moon
"I really appreciate being able to talk to a 'real' person. Jesse has been a big help, very prompt and pleasant. Thank you!"

Sabrina Serrano

August 14, 2023

5  out of  5 rating by Sabrina Serrano
"It was such a pleasant experience the whole time i was there. I will be returning to them again and again. The biggest thank you goes out to Jesse. He is very professional and knows his stuff!"

Crystal Ward

August 3, 2023

5  out of  5 rating by Crystal Ward
"My windshield got broken and Jesse went above and beyond and made all the phone calls and set everything up for me! Absolute pleasure to be with this agency."

sir adam

July 31, 2023

5  out of  5 rating by sir adam
"If you go definitely try and get Jesse! He’ll do his best to make you happy."

Derek Salazar

July 31, 2023

5  out of  5 rating by Derek Salazar
"Great service from Jesse Ramirez. I highly recommend working with him."

David Henderson

July 26, 2023

5  out of  5 rating by David Henderson
"To the best of my knowledge, Jesse Ramirez is a fairly recent addition to the Statefarm office of Michelle Marks, and has been nothing short of a godsend for our business. I know I've been throwing a lot at him with regards to our business insurance needs, but he's johnny on the spot everytime to fill our needs. Jesse, it's hard to put in words just how much you are appreciated. Thanks so much for your dedication and devotion to the job! ☺️"

Christian Reyes

July 13, 2023

5  out of  5 rating by Christian Reyes
"Best insurance I’ve had. Lisa was great. Very friendly and always works with you. Great customer service experience I would def recommend to friends and family."

Randy Troupe

July 12, 2023

5  out of  5 rating by Randy Troupe
"Great service and communicators. Very attentive to our needs and inquiries. Highly recommend. State Farm seamless to work with."

Bryan Cano

July 12, 2023

5  out of  5 rating by Bryan Cano
"They have always been great in helping me with all my questions and changes on both my auto and renters insurance policies. Whenever I'm ready to purchase a home I will contact Michelle to assist me with my homeowner insurance and mortgage protection."

LeAnna Niemann

July 12, 2023

5  out of  5 rating by LeAnna Niemann
"Jesse was a huge help in navigating my policy changes. State Farm and this office has always been easy to work with."

Quang Tran

July 12, 2023

5  out of  5 rating by Quang Tran
"Jose (Jesse) Ramirez was by far the most helpful agent I could have come across. Not only was he patient with me, but he helped me truly understand the options I was picking from and made it clear what I needed and didnt need. There was no upsell, there was only "here's whats best suitable for what youre looking for". I couldnt appreciate the help anymore! Thanks Jesse!"

Maria Ramirez

July 12, 2023

5  out of  5 rating by Maria Ramirez
"I have to say the help I received from Jesse was outta this world. He took the time to answer my questions and no matter how minor or crazy they were he looked them up and never made me feel dumb. I highly recommend that you give him a try he will take great care of you and answer all your questions fast as lightning!!"

TJ Carlile

July 12, 2023

5  out of  5 rating by TJ Carlile
"*NEED HELP, CALL JESSE!* I needed help with my car insurance, called Jesse and he was able to save me 70 dollars a month on my car insurance . He was extremely informative and VERY helpful. 5⭐️⭐️⭐️⭐️⭐️"

Olivia Quintana

July 11, 2023

5  out of  5 rating by Olivia Quintana
"Jesse is amazing! He was very professional and knowledgeable about what I needed and answered any questions I had. He has great customer service and I will be recommending him to everyone I know."

Jeff Wright

July 11, 2023

5  out of  5 rating by Jeff Wright
"Called and spoke to a fella named Jesse. His customer service is on point . Was able to answer all of my questions and got back to me in a very timely manner. Thanks again Jesse!"

Crystal Wise

July 10, 2023

5  out of  5 rating by Crystal Wise
"Lisa F is amazing and super responsive! She helps with everything! Thanks State Farm!"

Aaron Rains

July 10, 2023

5  out of  5 rating by Aaron Rains
"They make getting home and car insurance quick and painless."

RENEE BORDELON

March 13, 2023

5  out of  5 rating by RENEE BORDELON
"All of the above! Be with this lovely woman for a long time. Always there to help you anyway she can. The best State Farm agent I've ever had!"

Elliott Spoon

December 2, 2022

5  out of  5 rating by Elliott Spoon
"State Farm and Michelle have answered the phone, helped with questions, sent documents, and scheduled appointments everytime I need them. She has been honest, upfront, and supportive during g the 20 years I have been with their company. - Elliott Spoon"

Robert Martin

December 1, 2022

5  out of  5 rating by Robert Martin
"After many years with the Ostrich and flo, I’m Just getting started here at the good neighbor. Michelle is very informative of laws and practices, easy to talk to and excitedly funny. Look forward to see proposals and compare and future meetings in person to go over new plans and policies. Bobby"

Melinda Brown

September 16, 2022

5  out of  5 rating by Melinda Brown
"Lisa at Michelle Marks office is great. She got the quote I needed timely and for a good price!"