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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Fischer

Nancy Fischer

January 31, 2026

5  out of  5
rating by Nancy Fischer
"Both Lisa and Arthur answered all my questions patiently, giving me & my son, Jesse, important information we needed to make our insurance decisions. Thank you both!"
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Jason Quintero

January 31, 2026

5  out of  5
rating by Jason Quintero
"Very polite on the phone, helped us out. Thank you State Farm!"
We responded:
"Thank you Jason for your 5 star review and thank you for your business! We aim to make every interaction with our customers as smooth and helpful as possible so we greatly appreciate your feedback :)"
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Matt Hoffer

January 29, 2026

5  out of  5
rating by Matt Hoffer
"Very helpful, very prompt."
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Judah Werner

January 23, 2026

5  out of  5
rating by Judah Werner
"Their agents are very friendly and professional, took care of my needs right away. Getting insurance was a breeze, couldn't ask for anything better!"
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Stormy Juenemann

December 18, 2025

5  out of  5
rating by Stormy Juenemann
"I have been with this insurance company for years, and there is a very good reason why. Every time I have ever called with a question or a concern, they answer the phone. They manage the insurance for our home, and all of our vehicles. Very knowledgeable and can always address whatever questions or problems I have right then. I would highly recommend Michelle and her staff for all of your insurance needs."
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Ang

December 16, 2025

5  out of  5
rating by Ang
"State farm is 💯 The best with Grace and understanding and good customer service I would recommend them to friends and family They have your best interest at ❤️ I Thank you for your support and service. Ang Moreno"
We responded:
"We appreciate YOU Ang as our loyal customer, and thank you for such a thoughtful and generous review of your experience with State Farm at the Michelle Marks Agency ❤️"
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Cassie Roy

December 12, 2025

5  out of  5
rating by Cassie Roy
"Friendly and quick efficient staff"
We responded:
"Thank you Cassie for your five star review of our team here at the Michelle Marks, State Farm Insurance! Please let us know how we can further assist you with all your insurance needs as we are happy to help!"
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J. D. R. Hawkins

December 9, 2025

5  out of  5
rating by J. D. R. Hawkins
"Michelle was very helpful and insightful."
We responded:
"Your kind words mean a lot! Thank you for trusting me and my team to be your insurance agency of choice! "
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Richard Austin

December 9, 2025

5  out of  5
rating by Richard Austin
"The 2 people who work for Michele Marks have been excellent at taking care of my insurance questions and needs."
We responded:
"Thanks so much Richard for your thoughtful review! We are honored to help you with your insurance questions and need here at the Michelle Marks, Stare Farm Agency!"
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Doug Simpson

December 8, 2025

5  out of  5
rating by Doug Simpson
"Worked very hard to solve my problem."
We responded:
"We greatly appreciate you Doug and can’t thank you enough for being such a great customer for so many years! "
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Val Long

November 22, 2025

5  out of  5
rating by Val Long
"Lisa and Michelle are helpful, patient and professional. I appreciate them and look forward to our continued relationship."
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Jocelyn Yow

November 15, 2025

5  out of  5
rating by Jocelyn Yow
"an agent that's professional, consistent, friendly, eager to help and follow through with details! Lisa is amazing!"
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Garry Werkman

November 14, 2025

5  out of  5
rating by Garry Werkman
"Very helpful! Quick and easy payments and answered all questions"
We responded:
"Thank you Garry for your five star review! We are so happy to be your State Farm Agency of choice! Appreciate you greatly!"
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Patsy Knighten

October 31, 2025

5  out of  5
rating by Patsy Knighten
"Arthur that works for Michelle Marks is very personable and knowedgable.....always gets it done."
We responded:
"Thanks so much Pasty for sharing your positive experience! We appreciate your feedback greatly!"
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Doug Lamfers

October 29, 2025

5  out of  5
rating by Doug Lamfers
"I have had nothing but great service with Lisa, and Arthur, and all of the staff... they take the time to find out exactly what I'm looking for and do their best to accommodate my needs..."
We responded:
"Thanks so much Doug for your generous review! It’s been a true pleasure assisting you with your insurance needs."
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MrEric2198

October 28, 2025

5  out of  5
rating by MrEric2198
"Michelle team attention to detail is impressive, not only following up but also offering options to ensure I have the right coverage."
We responded:
"We appreciate your kind feedback and are honored to be your State Farm Agency of choice 🤗 Thank you so much!!!"
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Tricia Reilly

October 27, 2025

5  out of  5
rating by Tricia Reilly
"I recently contacted Michelle Marks' State Farm Insurance office to inquire about a life insurance policy. From the moment I called, I was thoroughly impressed by the professionalism and efficiency of her team. I was able to schedule an appointment the very same day, and despite arriving 30 minutes late, I was still seen immediately. Michelle's expertise allowed me to secure a life insurance policy that exceeded my expectations, both in coverage amount and affordability. The entire process, from getting a quote to signing the policy, took less than an hour. I highly recommend Michelle Marks and her exceptional team to anyone in need of life or disability insurance. Their dedication to client satisfaction is unparalleled!"
We responded:
"Wow Tricia! What an amazingly thoughtful and generous review of your experience with the Michelle Marks, State Farm Insurance Agency! It means so much to my team and I that we were able to provide you with “unparalleled” satisfaction and that we “exceeded your expectations“! We can’t thank YOU enough Tricia for your trust in us to help you with your Life Insurance needs and for giving us the opportunity to serve you for many years to come!"
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Kim Stempien

October 22, 2025

5  out of  5
rating by Kim Stempien
"Staff give a generous amount of time to answer questions."
We responded:
"We thank you greatly for your kind review Kim!!! We also greatly appreciate your years of loyalty to State Farm and our office at the Michelle Marks Agency! It’s been an honor to serve you and your family!"
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Ira Dale

October 17, 2025

5  out of  5
rating by Ira Dale
"Lisa is always so nice & professional. They have great customer service!"
We responded:
"Ira, we really appreciate you as our loyal customer and are thrilled to hear that you think Lisa and the service you receive is great here at the Michelle Marks, State Farm Insurance Office!!!! "
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Lily Sepp

October 15, 2025

5  out of  5
rating by Lily Sepp
"We've been covered through State Farm Home and Auto for awhile now and have been looking into expanding to Life Insurance. We've been working with Arthur and all of our questions were answered and he was very diligent and had consideration of our needs. I will continue to work with Arthur at State Farm given his great customer service."
We responded:
"We thank you for your kind and generous review Lily and greatly appreciate you taking the time to share your experience with Arthur at the Michelle Marks, State Farm Insurance Agency. Grateful to know we can help you with all of your insurance needs and help protect you and your family when it matters most."
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Jorden Frese

October 2, 2025

5  out of  5
rating by Jorden Frese
"I switched to Michelle Marks’ office after a mishap with my last agent. I have been with State Farm for a decade or so. Michelle’s office has been on top of all of my requests, I don’t have to call more than once to get an answer to a question or have any changes made. I recently contacted her office to add an additional policy and received a call from Arthur, he was professional and warm. He even looked over my other policies and discovered some discrepancies, and handled them over the phone immediately. I highly recommend Michelle Marks’ office and staff."
We responded:
"Wow Jordan, what an incredibly kind and thoughtful review! We want to thank you SO much for taking the time to share your positive feedback, particularly recognizing Arthur and how he was able to help you with some areas that needed attention right away. The Michelle Marks, State Farm Insurance Agency thanks you for your many years of loyalty and being such a wonderful customer!!! Thanks again Jordan!!!"
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R R

October 1, 2025

5  out of  5
rating by R R
"Had a great experience with Arthur .He tailored a specific policy for my needs. A made it easy for me to choose best policy for me ."
We responded:
"So great to hear that you had a great experience with Arthur for your insurance needs! We appreciate your positive feedback and providing your five star review!"
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karen cooke

September 23, 2025

5  out of  5
rating by karen cooke
"Lisa was wonderful in helping me find the right coverage for our vehicles!"
We responded:
"We appreciate you Karen for trusting our team here at the Michelle Marks, State Farm Insurance Agency! We welcome you back to the North State and look forward to helping you with your insurance needs! "
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Angelique Edginton

September 17, 2025

5  out of  5
rating by Angelique Edginton
"Lisa was wonderful! I needed to transfer insurance to California due to a move and she was kind, professional and knowledgeable! She was able to transfer my insurance quickly and efficiently! Thank you Lisa!"
We responded:
"Welcome to the Michelle Marks, State Farm Insurance Agency Angelique! We are thrilled to be of service to you and help you with all your insurance needs! Thank you for your kind review and sharing your positive experience with our amazing office manager, Lisa! "
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Mary Landgraf

September 14, 2025

5  out of  5
rating by Mary Landgraf
"Always very helpful!! Thank you"
We responded:
"Thank you Mary for your kind review and being a longtime loyal customer of State Farm and our agency! We appreciate you so much!"