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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marisol Rocha

October 4, 2024

5  out of  5
rating by Marisol Rocha
"Lisa was amazing at helping me get my auto insurance needs taken care of. Would highly recommend her and Michelle Marks office!"
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Debbie Daniel

October 3, 2024

5  out of  5
rating by Debbie Daniel
"Quick and easy done in 10 minutes"
We responded:
"Great feedback Debbie! Thanks for sharing your positive experience with the Michelle Marks, State Farm Insurance Agency! "
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Chico and Kory Farias

September 26, 2024

5  out of  5
rating by Chico and Kory Farias
"Wonderful customer service!"
We responded:
"Thanks so much for your five star review!!! We appreciate your feedback on wonderful customer service!"
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Will Gibson

September 12, 2024

5  out of  5
rating by Will Gibson
"Fantastic"
We responded:
"Thank you Will for your 5 Star Review!!! Glad to hear you’ve received “Fantastic” service!"
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Andy Fenwick

September 12, 2024

5  out of  5
rating by Andy Fenwick
"Actually decided to actually finally leave an actual review. First and most actually, the actual amounts of actual times I've actually had to actually call them is low, but they've actually been actually helpful. Actually speaking, the actual agents actually were quite nice, actually. Actually no longer feels like a real word."
We responded:
"Lol! Thank you Andy! I see you must have heard our local radio ads which use “Actually” very often to promote that we are “Actually” here to answer our phones and “Actually” help our customers! Appreciate the 5 Star review greatly and welcome your feedback for our next marketing campaign as you have a great sense of humor!!! "
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Beau Prest

August 16, 2024

5  out of  5
rating by Beau Prest
"Talking to Arthur Hover about what State Farm has to offer when it comes to life insurance put me at ease. Hes so knowledgeable! Now i just need to decide how much whole life, term, or return of premium I need. I recommend giving Michelle Marks office a call, because you never know when you might need life insurance, but your guaranteed to need it one day!"
We responded:
"Thank you Beau! We greatly appreciate your thoughtful review and the time you took to share your positive experience with Arthur at the Michelle Marks, State Farm Agency. It is an honor to help you with your Life Insurance questions and find the best fit for you and your family’s needs. "
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Cameron Brown

August 8, 2024

5  out of  5
rating by Cameron Brown
"I just have to share my fantastic experience with Arthur Hover. From the very first call, he made the entire process of getting both home and auto insurance so much easier than I ever expected. Arthur was incredibly patient and took the time to really understand what I needed. He explained all of my options in a way that made sense, and I never felt rushed or pressured into making a decision. It was clear that he genuinely cared about finding the best coverage for me, not just making a sale. When it came to pricing, Arthur found me a great deal that fit perfectly within my budget, without sacrificing any of the coverage I wanted. And when I had to file a small claim for my car, he was right there to guide me through the process. Everything was handled so efficiently, and I felt completely supported the whole way through. Honestly, working with Arthur was a breath of fresh air. If you’re looking for someone who is knowledgeable, trustworthy, and truly cares about your peace of mind, I can’t recommend him enough. Thank you, Arthur Hover, for being such a reliable and friendly partner in this process—you’ve made a lifelong customer out of me!"
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Uyen Pham

July 19, 2024

5  out of  5
rating by Uyen Pham
"Michelle is super kind and helpful and she helped me learn more about auto insurance!"
We responded:
"Thank you SO much Uyen for trusting me to help you with your auto insurance needs! You are a delight to work with and I’m honored to be your agent! "
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Karli Kinney

June 27, 2024

5  out of  5
rating by Karli Kinney
"I called Michelle Marks- State Farm and spoke with Arthur on the phone. He was very knowledgeable about the auto policy I was looking for and even answered all the life insurance questions I had. He is such a pleasure to work with!"
We responded:
"Hey Karli! Thanks for taking the time to leave us a review. We're thrilled to hear that Arthur was able to assist you with your auto insurance needs and provide helpful answers to your life insurance questions. We're glad to have him on our team, and we appreciate you choosing Michelle Marks- State Farm as your insurance provider. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Jack Dodge

June 24, 2024

5  out of  5
rating by Jack Dodge
"Arthur was and is a very thorough agent. He walked me through the steps, gave me a claim number; sent it to the company I chose and made it less painful to get my windshield replaced. I will send my friends to State Farm. World class service!"
We responded:
"So happy to hear that your experience was “World Class” Jack and that you will think of State Farm when referring to your friends! We are honored to help you!"
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Lily Sepp

June 24, 2024

5  out of  5
rating by Lily Sepp
"Arthur was very knowledgeable and quick to help us with out insurance questions. We've been covered through their Home and Auto for awhile now and have been looking into expanding to Life Insurance and Business for my husband. All of our goals were met and Arthur was very diligent and had consideration of our needs. I will continue to work with Arthur at State Farm given his great customer service."
We responded:
"We thank you for your kind and generous review Lily and greatly appreciate you taking the time to share your experience with Arthur at the Michelle Marks, State Farm Insurance Agency. Grateful to know we can help you with all of your insurance needs and help protect you and your family when it matters most."
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Holly Driggers

June 20, 2024

5  out of  5
rating by Holly Driggers
"Arthur who works for Michelle was very professional, friendly, and incredibly helpful. Very much appreciated"
We responded:
"Thank you Holly for your five star review! My team and I aim to exceed our customer’s expectations so we appreciate your feedback and are happy to assist you whenever you need us :)"
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Risa McDonald

April 16, 2024

5  out of  5
rating by Risa McDonald
"If you're looking for a good agent Jesse is very patient understanding and portrays himself to be just like us not someone quoting you unthinkable prices and not caring whether you can secure insurance for your autos or not he will work with you until you find something that is adequate you left with a good experience knowing that once you are signed you could turn to this person for any questions and would be helped with the same disposition this is a wonderful company with people just like you and me working inside of it so I would give Jesse and Lisa a five-star thumbs up"
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Brittany Shortridge

March 26, 2024

5  out of  5
rating by Brittany Shortridge
"Lisa is always so sweet and helpful"
We responded:
"Thank you Brittany for your kind review regarding Lisa and the quality of service you are receiving from the Michelle Marks, State Farm Insurance Agency!"
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David Mattos

March 1, 2024

5  out of  5
rating by David Mattos
"Fast and efficient and very knowledgeable. A pleasure to work with."
We responded:
"We greatly appreciate you David, and your kind review! "
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Rose Mary

February 9, 2024

5  out of  5
rating by Rose Mary
"Amazing, customer service! Smart, fast, friendly, and efficient!!! Jesse is awesome!"
We responded:
"Thank you so much Rose for taking the time provide your 5 star review! We at the Michelle Marks, State Farm Agency are honored to help you with your insurance needs. "
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Veronica Chaves

February 9, 2024

5  out of  5
rating by Veronica Chaves
"I recently called around for auto insurance quotes and worked with Jesse who was so friendly and informative. He worked to get me the best quote and sent it to me within minutes. I have already referred a friend to talk with Jesse about their insurance needs. Thank you!"
We responded:
"What a great and appreciated review Veronica!!! Thank you for sharing your positive experience with Jesse at our office! "
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Randy Troupe

January 30, 2024

5  out of  5
rating by Randy Troupe
"Great service and communicators. Very attentive to our needs and inquiries. Highly recommend. State Farm seamless to work with."
We responded:
"Thank you so much Randy for your kind words! It's a real pleasure helping you with your insurance needs and appreciate you greatly!"
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Chris Gajeski

January 29, 2024

5  out of  5
rating by Chris Gajeski
"Thank you, Michelle, Jesse and Lisa!"
We responded:
"Thank you Chris for your five star review!!! We greatly appreciate you being our customer!!!"
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Travis Peyton

January 12, 2024

5  out of  5
rating by Travis Peyton
"They are always very polite and helpful, I appreciate this group very much. Thank you,"
We responded:
"We appreciate YOU Travis! Thank you for being such a loyal and friendly customer of ours! "
Profile photo of Georgia Carver (Baby Carver)

Georgia Carver (Baby Carver)

January 11, 2024

5  out of  5
rating by Georgia Carver (Baby Carver)
"Jesse was so helpful..( I confused my new address🤷‍♀️. He hung in there..👍 Now it's been 4 years and they are great,!! I have even recieved holiday greeting cards😉->Very appreciated"
We responded:
"Thank you SO much Georgia for your kind review!!! We at the Michelle Marks, State Farm Agency appreciate you as a customer VERY much and are grateful to be your Agency of choice ☺️"
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D M

December 23, 2023

5  out of  5
rating by D M
"Great people very nice an helps with all ur needs"
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Brandon Good

December 3, 2023

5  out of  5
rating by Brandon Good
"I asked for a document the prior evening, she had it sent to me first thing in the morning."
We responded:
"Thank you Brandon for your five star review! Happy to hear you received prompt service for your request! "
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Katie Writer

November 30, 2023

5  out of  5
rating by Katie Writer
"Michelle and her team (especially Lisa and Jesse) are always so prompt, throughout, and lovely to work with. I love doing business with them!"
We responded:
"Oh thank you so much Katie for your kind words and five star review!!! We love working with you and helping you with your insurance needs!!! "
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Ashley Oropeza

November 28, 2023

5  out of  5
rating by Ashley Oropeza
"Jesse was super helpful when I needed to adjust my coverage"
We responded:
"Ashley, we really appreciate you sharing your positive feedback when needing to adjust your coverage. Our goal is to be as helpful as possible, always!"